Privacy
Lockwood BVBA (hereinafter called 'Lockwood'), handles your personal data carefully. We do our utmost to guarantee the reliability, safety and integrity of the data collected by us. We protect your privacy in the following ways:
Your personal data are never given , sold or handed over to third parties. Only third parties directly involved in executing your order (e.g. the courier service), get access to the data.
Your data are guarded in a non-public database. The data of your transactions are sent locked over the internet so they cannot be ‘overheard’.
Lockwood can only send its clients selected promotional e-mails about its offers .If you want to stop receiving messages, you can sign out at all times, either by clicking the sign-out link at the bottom of the page or by sending an e-mail to [email protected] .We immediately stop sending you e-mails or newsletters.
If you have given us your phone number our company will only contact you by phone if it is necessary to inform you about the questions or the orders you have made.
On the forms on our website we clearly state which fields are obligatory and which ones are optional to be completed. We do not use your data to contact you for other purposes without your consent. When you place an order at Lockwood we can ask you the following data:
Name, address and phone number. These are used to deal with your order correctly.
Your e-mail address, to keep you informed about the status of your order.
Payment information such as credit card or bank account number. These are used to finish your order safely.
Lockwood is not liable for errors in the data concerning your address, invoicing or other personal data, through which Lockwood cannot fulfill its obligations (e.g. delivery or sending information). You are responsible for the confidentiality of the password linked to your user’s profile. When you are under 18, the website can only be used if a parent or guardian has given his consent. Our company can use the customer data for new purposes not yet described in our privacy policy. In this case we will contact the customer before using his data for new purposes, to inform him about the changes made in our regulations concerning the protection of personal data, in order to give him the opportunity to refuse participation.
Cookies
To be able to guard your shopping basket, we use a ‘cookie’. This is guarded in one session only, as soon as you close your browser, the cookie is removed. Just as all other webshops we use a cookie to keep records of which pages are visited and how intensively parts of Lockwood are used. Thus we can adapt the site even better to your wishes. We clearly state these data are not used for making a profile of the visitors.
Removal or change of data
Do you want to take a look at your data, or do you want Lockwood to remove them from its system or to change them? Send a request by mail to [email protected] , and we will deal with it as soon as possible.
Google Analytics
Like other websites, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Safety
Lockwood has taken all necessary measures to prevent loss, illegal use or changes of the information it receives on its site and to make sure payment is securely made. Using SSL (a secured server), the transaction data are sent locked through the internet. To pay using SSL, no special software is needed. Everyone who makes an online order on this site and chooses online payment through Bancontact/Mr Cash, will be asked to give the number of the card. This transaction will be executed by the certified payment provider Multisafepay which ensures a 100% safe transaction.
